Ring Bridge/Camera Disconnect Notification


I have been testing to see where the best place for my Bridge would be in the house. While testing I noticed that when I unplug the Bridge (losing WiFi) I get a notification that I’m offline which is a great feature, however it often takes a good 5 minutes of being offline before I get the notification.

  1. Is there a way to get a notification much quicker?

  2. Is there a way to get the same notification if one of my cameras disconnects from my WiFi?

  3. Is there anyway to program the camera or Ring Bridge to connect to an alternative WiFi if I lose connection on the Primary one?

Hi @Mike1967. There is not an option to make that notification go any faster. Cameras cannot send that type of notification. As for the Cameras and Bridge connecting to another network, when the network they are on goes offline, they are not able to do so. As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add these and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

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