Ring Battery No Longer Taking a Charge

My battery died like it always does in the cold weather. I left it for a few days then brought it in to charge. It will not take a charge. I have tried different outlets/usb ports and it does nothing. No light comes on or anything. The camera was purchased around 13 months ago. Has any one else experienced this and can offer any help?

You should contact Ring Support ( Contact Us – Ring Help) to see if you have any warranty options. If you don’t likely you’ll have to purchase a new battery.
Note, wait times are long, and sometimes you have to call back a few times before you get someone that can answer your question.

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Yeah, this is the unit that has no access to replace the battery. Contacted support and they basically told me to buy a brand new unit or screw off.