Ring app STILL FREEZING ON IOS!

So wife and I have iPhone 11 and 11 pro Max. Ring app has been freezing since oh... I don’t know... JANUARY? I’ve opened 2 tickets. I can’t watch more than 3 events before it locks up, lags, then has to be shut down. Same thing on my wife phone. Support says “oh this is new” Plenty of posts here with it happening. Email back support agent, no response. I pay for service that doesn’t work. It’s not my internet connection it’s THE APP. Does one need to start a class action to get it fixed here? The app DOES NOT WORK as advertised. Get it together Ring. We need an app that works. Yes, I’ve deleted and reinstalled like every day.