Hello, it is currently July 8, 2024 and this issue is still occurring! This is ridiculous we pay money monthly to be alerted and I've had packages stolen because my house hold wasn't notified that something was delivered. Please can someone tell me how to fix this issue? I have uninstalled the app and put it back, trouble shot the ring and still nothing works. 

Hi @user79811. As mentioned in the solution, this was fixed with an update. If you are still experiencing this concern, the next best step is to give our support team a call for further assistance.

May 25th, latest version of the app on iOS, and I still have this issue.

Can you please confirm which release includes this fix? As of 6/19/24 I have the latest version available on my phone which is 5.73.0 and I'm still having this issue.

I have the exact same problem, and nothing fixes it. No new updates are available, as the app was last updated July 8th, as stated in your solution. I have two devices. One intermittently and randomly turns off the notifications. The other just turns them off immediately. Like other users have stated, I go into the app, turn on notifications, go back to the dashboard and go back to the device, and the notifications are off again. I've done it about 20 times in the last hour, and it simply will not stay on. And like another user stated, I've had things stolen because I'm not getting notifications. I don't even get notified when someone rings the doorbell! To the point that people are no longer using it because it never works. For what we pay for the devices and the service, this is so unacceptable. My brother got me my first Ring for safety because I live alone. Now they serve basically no purpose at all. 

Try removing the Device from the App, and re install it back. Go into Device Settings → General Settings → Remove Device. Then go through the install again (I had to scan a QR code to start)