Ring app Notifications - wrong time

I have the ring alarm fitted and everytime I get a push notification it displays the wrong time. Event history in the app shows the correct time for events, it’s only push notifications that are displaying the incorrect time, I have an android if that helps.

Hi @I2aw. If the time on the push notifications from Ring is not correct, try the following steps:

  • Verify that your Ring app and phone are caught up with the latest updates available.

  • Disable any active VPNs on your phone.

  • Clear cache and data for the Ring app on your phone’s settings if possible.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.