Ring App
Ring App notifications on phone
When I get a notification that someone is at my door if I don't hear the notification, there is no indication on the app on my phone that there has been an alert, like when you get a text or email the icon has a number on it. This would be very useful so when I look at my phone I can immediately see that there was an alert and then choose to look at the specifics of it on the app. Just would be nice to SEE an alert on the app icon
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04-04-2020 07:08:53
Responses (2)
- R
Hi my android phone is not receiving any notifications and I've tried everything
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14-05-2020 03:48:44
CHey @redewood. If you could, please try to removing the Ring app from your phone, restart your phone by turning it off/on, and then reinstall the app. Once reinstalled, please log in and allow notifications to reset these preferences. In the event you still cannot get notifications, please check out our Help Center Article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices).
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14-05-2020 06:16:47
RI've already tried that 3 times and it still won't work.....I've looked at all of my settings and can't see why it won't work. Three of my colleagues have the app and all of their settings are the same as mine Dawn
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15-05-2020 07:11:41
C@redewood What notifications are you not receiving? What Android phone do you have and what OS are you running? Please check out Help Center Article [here](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App) to ensure you have no apps conflicting with the Ring app.
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15-05-2020 07:54:11
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Chelsea_Ring
Hi @Isellhomes, if you can, could you please remove the Ring app from your phone, reboot your phone by turning it off/on, and then reinstall the Ring app? From there, log in and test our events on your device to see if you can get notifications on your phone! :)
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06-04-2020 05:59:17
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