Ring App - Modes Disappeared

The latest Ring App version has removed the Modes option. We use that feature all the time, will it be coming back or if not, why was it removed ?

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My Android app updated yesterday and I still have the Modes buttons.

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I’m using the iOS version of the app and while I don’t use modes myself I still see the Enable Modes section in the Settings section in the main app menu.

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Hi @andyb-uk. The Modes feature has not been removed. Make sure you’re on the correct location in the Ring app, which you can check by tapping the location name in the top center of the Ring app. That should bring up a drop-down menu of any locations you have, including Shared locations, so you can ensure you’re on the correct one that has your Ring devices.

I have the same issue that started in the last few weeks. The Modes icons have disappeared from the top of the Dashboard. I have found that if I tap the gear icon for a camera and then go back to the Dashboard, the Modes icons re-appear.

Hi @mrb. If possible, can you share a short screen recording of this happening? I’d like to be able to show that example to my team so they can take a look.

same issue here. see video here: RPReplay_Final1658673254

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I’m having the same issue. Very frustrating as I cannot put my cameras in disarm mode when doing yard work. I can click on the gear and made the modes dashboard reappear on the Home Screen and my app acts like it’s disabling the cameras but it’s not. Been going on for about 2+ weeks now.

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Hi neighbors. What type of phone are you using and what OS version is installed on it? Additionally, what version of the Ring app do you have installed? Thanks, neighbors!

iPhone 13 pro - iOS 15.5 - App ver. 5.52.1

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exactly the same issue. Latest Ring app version on iOs 15.6

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I’m glad it’s not just me then, this has been driving me round the bend for a week. There are cases where you can go around the menu system and then come back to Dashboard and Modes will re-appear, but not reliably. Needless to say this renders the whole idea of being able to arm and disarm your home on demand removed from the service. I’ve had to resort to tapping in and out of each camera to enable/disable motion.

Ring 5.52.1
iOS: 15.4.1

Hey neighbors. I’ve notified my team about this concern and they’d like to take a closer look into this. Is ok to private message you here in the Community to gather some more information? Thanks, neighbors.