Ring App going off and detecting motion even when motion is turned off in settings

HiI have just installed the Ring App. The motion detector keeps going off even though there is a) no one there and b) even though I have gone into Disarm mode and switched motion and live video off. It is really frustrating.I have Ring Doorbell Pro... and also it does not make the indoor plug ring socket work. And there's a delay. I just pressed the button and got a notification about 10 seconds later on my phone, but not the Ring socket which is flashing but no noise.In all honesty it's useless for just being a doorbell!!! And I can't even get any support.