Ring App for Mac - No Sound on Live View

Products Ring App
#21

I’m having the same issue on my Mac app. I have sound on my recorded videos from the doorbell, but no sound from the live view. Makes it challenging to have a conversation with someone at the door if I can’t hear them but they can hear me.

#22

Hi @RevPtd. If you are having audio issues with your Live View, it may be related to your network. This Help Center article here has some tips and tricks that can correct this by adjusting a few settings on your router. These changes should make a difference. I hope this helps!