Ring app doesn’t notify me when someone is at my door

I don’t get a notification on my phone when someone rings the bell. Just installed so still a neebie

Hey @LucieJ5! The first best thing to check is the motion zones and sensitivity are set to your liking in the Ring app. Ensure your motion notifications are toggled on in the app as well. If you are still not receiving any alerts, try uninstalling and reinstalling the Ring app on your mobile device. Let me know how this goes! :slight_smile: