Ring App Android, events stuck on loading spinning wheel

Unable to view event’s tonight, tapping to view just shows loading and a spinning wheel

Can videos be saved to local storage (FTP, NAS, etc…)?

Hi there, @harhoang! Recordings should be available in your event history as long as you are subscribed to a Protect Plan. To rule out most mobile device factors, try logging in at Ring.com via web browser to see if you can view your video recordings from there. On your android device, I recommend checking for any android apps that might conflict with the Ring app, and ensure there is not a vpn enabled.

In regards to saving externally from the Ring app, yes this can be done. It cannot be done automatically through methods you described, such as FTP, however, when viewing a recording there is the option to share and download to the device you are using. I hope this helps! :slight_smile: