‎Ring app 5.68 Bug - no Snapshot availble!

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A

arieldvo

Ring app 5.68 Bug - no Snapshot availble!

troubleshooting

ios

snapshot

Since uploading 5.68 Version, i cannot see any snapshot recorded. only live video and or event, but snapshot is not working at all. did anybody see such a behaviour? By the way, it is with all camera, ringsbell. so it seems as a bug in the app.

thanks!

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20-01-2024 10:50:46

Responses (1)

T

Tom_Ring

Hi @arieldvo. It there a specific error that you are receiving? What type of phone are you using? Do you have an active Ring Protect Plan?

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22-01-2024 07:27:42

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A

arieldvo

I use iphone and it was just stuck in a specific time. but, jet let you know after couple of days and after rebooting all system it went well, with the new version of the app.

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26-01-2024 12:43:48