Ring and Bluetooth

I am having trouble with my iphone and bluetooth in the car and the ring notifications. The only way the ring notification works is when bluetooth is disconnected.

Hey @mariann ! With Ring Doorbells and Cams, being Wifi enabled devices, it is possible that there was some interference between your mobile phone’s bluetooth and connecting to video in the Ring app. We recommend disabling bluetooth prior to streaming an event, for the best experience and optimal connection. I hope this helps! :slight_smile:

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I disconnected bluetooth and the ring works. However, I cannot connect my phone. I cannot get motion alerts with the bluetooth activated.