Ring all a sudden stopped working

We baught a ring doorbell 2 for our home and hooked it up with the doorbell wires. Worked perfectly fine for about 6 months and these past 6 months it barley works. Never picks up anyone walking up to the door or cars driving by and never connects to live view. I have tried completely disconnecting it and resetting it up, i have messed with our router and everything works just fine other than the ring doorbell. I dont have time tosit on the phone talking to a customer care person for an hour well trying to run my life. Starting to look at other products that might actually work.