I cannot login to my Ring.Com webpage. It says invalid email or password, so many times. I spent 2 hours on the phone with ring ‘experts’ who couldn’t fix the problem or even imagine what could be wrong.
Also my base station is offline (suddenly) after we moved and now won’t connect to any of my networks (ATT fo, ASUS or Linksys). If I hard wire it to one of the modems it shows a successful connection to the internet, a yellow light circles for a minute on the base and then nothing. Since I can’t get on my account with my PC I check the device on the APP ----->OFFLINE!!!
I’ve tried everything, resetting, powering off, all 2.4 g networks and both routers (hardwire). Nothing works.
Ring sucks so badly I have wasted 4 hours trying to set it up in the new house. I left monitors behind, couldn’t even get those deleted from the base station before it went belly up.
I wish I could delete every ring device associated with my account on the app and just start over. I wish Ring would fix my GD webpage so I can log in.
BUT NONE OF THAT IS POSSIBLE.
Next step=trash can