Ring alarm panel sound

My ring alarm panel (gen 1) doesn’t make any sounds when a button is pushed. I tried turning chirps on just in case. And also perform a factory reset but nothing has resolved the issue

Hey @GoBlues22. Since after the factory reset, the device is still not giving you any sound, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.