Hi, I am seeing one annoying behavior on the Ring alarm and that is whenever I disarm or arm the alarm, I will get the notification for the action. However, the time stamp that it shows is UTC time zone rather then my local time zone. Is there any way to modify this? For example it would say “Ring Alarm in Home changed to Disarm at 12/09/21 04:12 PM UTC from keypad by John Smith” I would like to see if this can be changed. Any ideas?
The Alarm Alerts and Ring app display should show in your time zone. Please ensure your mobile device settings are set for desired location/ time settings, the Alarm itself is setup/ registered at the proper address, and there is not a VPN enabled on your mobile device.
If this concern persists, our support team is happy to take a closer look for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.