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Ring Access Control Pro issue with Ring App integration

Hello,I recently had a RACP installed to control out gate. The hardware installation worked fine - it was activated over the phone and it can open/close the gate using the Amazon Key app.The issue is that I cannot control it from the Ring App. It turns out the Ring app can only integrate with a SINGLE Amazon Key device, and given I need to use Amazon Key for Ring to integrate with our Schlage Wifi door lock, I cannot also use the ring app to control our gate.I have a MyQ app based control for the gate , hence the only reason I spent hundreds of dollars on the RACP + the custom install was to get a fully integrated Ring app capability ( I also purchased a Ring Doorbell pro which was installed as well) . I have no real use or need for the RACP otherwise.Any advice would be most welcome...thanks!Opher

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20-06-2020 20:58:36

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