Ring 4 phantom ringing

Hope someone can help! Being driven to distraction by my Ring 4 battery operated doorbell! Was working perfectly, but now we are getting phantom rings around 10 - 15 times during the day and 2 - 3 times at night. Any advice how to stop this would be appreciated.

Hi @June50. If the Ring Doorbell is ringing (button push) without someone physically pushing the button, you’ll need to contact our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.