Ring 4 - No motion or doorbell notifications Galaxy S21

Products Video Doorbells
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#1

Hoping someone here can help. Ive searched the forum but cant see anything recent enough to be relevant.

Got my Ring 4 yesterday, have set it up wirelessly, all connected to Wifi, app etc, but i am getting no push notifications for motion or doorbell - frustrating!

I have all notifications set to on in the app, and on my phone. (Samsung Galaxy S21) and i can see motion and doorbell alerts in the app.

Anyone had this problem and found a fix?

#2

Hi @Luke_P. This Community article here has tips to resolve not receiving notifications from rings or motions from your Ring Device. If you have tried these steps and are still having the same concern, please give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.