Ring Video Doorbell

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Ring 3 won’t pick up people walking to my door, only cars driving by, how do I fix this?
motion-settings

Our doorbell won’t pick up people, even in “people only” mode. Why is this? This is frustrating! There are no hills or anything in my front yard, it’s s small, just a flat surface.

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12-02-2022 00:27:42

Responses (1)

  • T

    Hi @Cg822. I would review this Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) to optimize your Doorbell Motion Detection. If you are still have issues, you can post a screenshot of your Doorbells view so we can get a better idea of what adjustments need to be made. Or, you can always contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    14-02-2022 17:28:10

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