Ring 3 won’t pick up people walking to my door, only cars driving by, how do I fix this?

Our doorbell won’t pick up people, even in “people only” mode. Why is this? This is frustrating! There are no hills or anything in my front yard, it’s s small, just a flat surface.

Hi @Cg822. I would review this Community post here to optimize your Doorbell Motion Detection. If you are still have issues, you can post a screenshot of your Doorbells view so we can get a better idea of what adjustments need to be made. Or, you can always contact our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.