Ring 3 Plus-No Live Feed On Laptops

I have no option to view the live feed on a laptop. I had someone on Amazon post a video showing it’s possible but I don’t have that option. I only have history.
Ring support (such as it is) said there is no way to view live feed on anything but their app.
Which is it? There is a video of it being available on a laptop.

Hi @mcadoo. Live View is only available on the Ring app from a cell phone or tablet. On a laptop or PC, you can view recorded video history, but not Live View. The Ring support agent you were speaking with was giving correct information. I hope this clears things up for you.

I installed the Ring app from the Microsoft store (it says it was published by ring.com) and have had no issues viewing live video with all of my ring cameras. However, i replaced my ring doorbell with the new wired video doorbell and it does not even show up in this app. It does show up in the android app, just not the PC app.