Ring 3 not recording/detecting movements

My Ring 3 doorbell battery isn’t lasting very long and draining quickly plus it’s missing lot’s of movements. The settings haven’t been changed . Will a factory reset solve this or is there a fault. ?

Hi @user36767. A factory reset could help, but before doing so, you can first try going through these steps to see if they help with missing motions:

Regarding your battery draining quickly, we have this Help Center article with steps to try. I hope this helps.

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