Ring Video Doorbell
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Ring 3 hardwired
hardwired-video-doorbell
Installed ring 3 followed directions as to how to disconnect transformer install ring and reconnect it. The ring works but my doorbell does not when in other room cannot hear the ring so need my original to work So please help me all wires checked and double checked Thank You
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07-10-2023 11:15:32
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Tom_Ring
Hi @user45736. Are you saying that you can not hear your internal chime kit? If so, do you have a digital or mechanical chime kit? You may want to check your General Settings in the Ring app to ensure that you have the appropriate chime kit selected. Also, don't forget to check if your chime kit is [compatible](https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List).
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10-10-2023 06:07:57
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