Ring 3 drops connection when hardwired

I have Ring 3 doorbell. It works fine when on battery power. When I plug it into the power supply (hardwired) it either drops connection immediately of continues working for 3 to 5 days and then drops connection. My other devices connected to the same wifi continue to work fine. My RSS is stable between 50 and 60.

Hi @GD22. What hardwired power supply are you using for your Ring Doorbell 3? Is the RSSI stable after you plug in this power supply, or is it only stable beforehand? If the RSSI is consistently around -60, it could cause some performance concerns. You can also read more information on wifi in our Help Center Article here.