Just installed a new version 3 doorbell. It connects to an Orbi mesh network with a satellite about 6 feet away feom the doorbell seperated by a frame wall. The link speed is 39 Mbs which is very poor. If I move the satellite outside the same diatance the speed increases to 78Mbs which again is very slow. Other devices in the area are connecting at 400 to 866 Mbs. Not sure if the 3 has a problem connecting to meshes or if it’s just a bad 5g radio. Before I return it I thought id ask if this is a know issue waiting for an update to fix. Thanks.
Hey @Xyth. This is not a known issue at this time! Could you please reach out to our support time on this for more advanced troubleshooting on this concern? Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes! 