I seldom leave any review let alone a bad one but this is a big warning to anyone looking at this. Overall this could have been a great product, had they not lied about what temperature it can operate. The battery on this will not stay charged EVEN if hardwired below 32F !!! After my second warning for low battery I started checking. Everybody all the sudden is having the same problem. It would appear despite the specifications on this page and on Rings own site all the sudden they have figured out that it wont work or charge in the cold!!! The webpage (I saved before they remove it after my angry phone call with Ring tech support, trying to deny it said this) is right here:
It would appear as the failures came in they created a cold weather page to dance around this:
This is absolute false advertising and the worst part is they tried to tell me to buy a more expensive model. Well guess what I might had if they had TOLD ME it wouldn’t work in the cold. The customer support rep said you must live somewhere cold in the US, I said Jesus man half the US can go below freezing this isn’t New Deli.
So, if you live anywhere it can freeze do not buy this, unless you want low battery warning with your hardwired supposed to charge ring door bell. You will be wasting your money. At the very least this should be upgraded for free to a unit that CAN operate at the temperatures listed.!