Ring 3 and iPhone

We have a hard-wired ring 3 but cannot get it to show any activity on our iPhones. After initial installation it worked fine for 2 days. Now it rings when you press the button on the outside, but we do not receive any notification on our phones. I checked my settings, and everything seems (key word) to be set up. Can someone please tell me what I am doing wrong?

Hi @user7178. Are you seeing the events recorded in your Event History after someone rings the Doorbell, or after motion is detected? Or is the Event History in the Ring App also blank, and not registering any of the events? This will narrow down if the concern is with the Doorbell itself or if it’s with just the notifications. :slight_smile: