Ring 2nd gen range extender

I can’t get this thing to connect. So, I tried removing it by tapping remove and it won’t remove it. Then I tried advanced options and tapped to remove it and it still won’t. usually this advanced option works, for this range extender it won’t do it. How do I remove this so I can try adding it again to see if that helps adding it to the system?

Hi @arizonasundown. This Help Center article here will cover how to troubleshoot the Range Extender. If the steps in that article don’t help, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.

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