Ring -27dbf5

I am trying to set up my new Ring doorbell Pro but keep getting message Ring wants to join Wi-Fi Network “Ring-27dbf5” which is not coming up as an option on my Wi-Fi list. Need Help!!!

Hi there, @ringme3! When the Ring setup network is not broadcasting or showing up in your wifi settings, this can either be a mobile device factor or power variables. Try performing the setup on another mobile device entirely. I recommend also powering down the Doorbell Pro, then powering it back up and leaving it powered for about an hour before attempting setup again.

If this concern persists, checkout this Hardwiring Checklist I like to use to ensure all my bases are covered for power. I hope this helps! :slight_smile: