Ring 2 doorbell continues to send motion alerts although it is disarmed on both of our phones. How do we stop it?
Hey @Jimbo3. Could you reach out to our support team on this concern? Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes! 