I installed the app on my LG velvet and with different usernames tried to connect to live feed of ring 2. This is not working. It says phone has trouble with connecting with Ring. However if i try to connect using iphone or old samsung s8 it is showing. They are using same wifi or mobile provider. I have tried giving all rights to the app and installing and re installing after rebooting but nothing is working. Is there a setting on LG Velvet that is blocking this? I bought in Netherlands.