Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

C
Ring 2 Doorbell Video will not play

The doorbell detects and records motion. The videos appear in my History list. However, when I tap on them, the videos will not play. When I log into my account on my tablet, the videos play. Therefore, it has something to do with the app.I have uninstalled and reinstalled the app. I have rebooted my phone (iPhone 11 pro). I have uninstalled and reinstalled the battery in the doorbell. Nothing works. What is going on?

2211

0

1

06-03-2020 16:30:50

Responses (3)

  • L

    My ring events keeps showing that recording does not exist, that recording was not active when event took place. This is ongoing, I haven't turned my ring off, it was reset yesterday and everytime I click to view live, it shows it needs to activate.

    1

    06-03-2020 16:01:44

      K

      Mine is doing the same, it must be the server, everything is working on my end, I thnk I would prefer videos to be stored on a computr in my house, gonna see if that is possible. Grrrr

      0

      06-03-2020 16:17:15

      E

      [https://status.ring.com/](https://status.ring.com/)

      0

      06-03-2020 16:28:43

  • E

    Might be the Ring server. [https://status.ring.com/](https://status.ring.com/) They're having issues today

    0

    06-03-2020 16:31:49

      C

      Thanks. I thought it might be a server problem. My research showed Ring had similar problems last October. Thanks for the link to status as well. I didn't know that existed.

      0

      06-03-2020 17:03:23

      E

      Glad I was able to help.

      0

      06-03-2020 17:25:10

  • K

    Das Video hat von Anfang an nicht gearbeitet (5 Monate) Ich habe keine Kommunikation mit der Doorbell 2

    0

    03-04-2020 11:05:43

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members