Ring Video Doorbell
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Ring 2 Doorbell Video will not play
The doorbell detects and records motion. The videos appear in my History list. However, when I tap on them, the videos will not play. When I log into my account on my tablet, the videos play. Therefore, it has something to do with the app.I have uninstalled and reinstalled the app. I have rebooted my phone (iPhone 11 pro). I have uninstalled and reinstalled the battery in the doorbell. Nothing works. What is going on?
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06-03-2020 16:30:50
Responses (3)
- K
Mine is doing the same, it must be the server, everything is working on my end, I thnk I would prefer videos to be stored on a computr in my house, gonna see if that is possible. Grrrr
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06-03-2020 16:17:15
- E
Might be the Ring server. [https://status.ring.com/](https://status.ring.com/) They're having issues today
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06-03-2020 16:31:49
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lbloveslife64
My ring events keeps showing that recording does not exist, that recording was not active when event took place. This is ongoing, I haven't turned my ring off, it was reset yesterday and everytime I click to view live, it shows it needs to activate.
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06-03-2020 16:01:44
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