Ring Video Doorbell
Ring 2 Doorbell needs recharging every few weeks
I am having new frustrations with my Ring 2 Doorbell. I've had this doorbell for about 1.5 years. Recently my charge has been diminishing rapidly. I charged my battery for the first time to 100% and now, a few weeks later, the charge is down to 55%. I don't have any advanced motion sensing and have always kept my monitoring to a minimum. The trickle charge has always kept my battery operating at 99% or thereabouts. I don't know what other options there are for keeping my battery charged longer. After researching online to see how long a Ring battery lasts, I read 6-12 months. This has certainly not been the case for me. My wifi is working (otherwise the Ring wouldn't be operating). I have reset the wifi, and my router. What is happening? The customer service reps tell me exactly what I've already troubleshooted. And the weather has never affected my doorbell. I hope I don't need to purchase a new doorbell. Any suggestions? Thanks in advance!
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06-05-2021 12:28:43
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Tom_Ring
Hi @hstewart107. Battery drain can be attributed to the number of activations per day, as well as the signal strength of the device. Optimizing your doorbells motion detection is a great way to mitigate excess activations. This Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) has some great tips and tricks for motion detection. Additionally, this Help Center article [here](https://support.ring.com/hc/en-us/articles/204252980) has information on the trickle charge that hardwiring provides. Another option would be to have a back up battery, which can be found [here](https://ring.com/products/quick-release-battery-pack?utm_source=google&utm_medium=cpc&utm_campaign=1739003666&utm_term=ring%20batteries&utm_content=81585842841&gclid=Cj0KCQjwytOEBhD5ARIsANnRjVi0yj4ERf5LjOxl5Onkce6x3R0rCjCEjs0jWQ_mGe3oQUDZUmCDIS4aAuC4EALw_wcB&gclid=Cj0KCQjwytOEBhD5ARIsANnRjVi0yj4ERf5LjOxl5Onkce6x3R0rCjCEjs0jWQ_mGe3oQUDZUmCDIS4aAuC4EALw_wcB). I hope this information helps!
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07-05-2021 09:02:34
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