‎Ring 1 will not connect

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M

markmm

Ring 1 will not connect

Just trying to setup and it repeatedly fails. Any thoughts? I am using an Eero mesh network.

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06-07-2020 01:14:32

Responses (1)

E

Emarr

Hi,Can you check what channel you wifi is using? The Ring 1 is restricted on the channels it can pick up. I think it only goes up to something like Channel 10 or something like that. I can't actually remember what the upper limit is an I could be wildly off.It's also only for 2.4GHz wifi.I hope you get it sorted.

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06-07-2020 08:08:45

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M

markmm

ThanksI still can't get it to connect. I am now trying to connect directly to the XFINITY wireless router on the 2.4 GHz band, Channel 7.No luck at all.

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06-07-2020 22:36:29

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