Ring 1 reports on Battery even with power is on

Power was out for an extended time do to remodeling work, my ring continued to work while on battery power. Now that power is restored, device health continues to report that it is still on battery power.

Battery stats in the app aren’t updated instantly. You may have to wait a few hours (overnight would be good) for it to get updated.

1 Like

Hey neighbors! Another great way to prompt your Ring Doorbell to update it’s status is to press the Doorbell button and wait for the video to be viewable. Once you can view the video, the status should be updated. You may need to exit the Ring app and open it again. Thanks neighbors!