Ring 1 ran out of batteries and now gone bonkers

Hi, I bought an original Ring video doorbell from Bunnings. I set it up, and went and got a wifi extender. I installed that, and got it set up on both mine and my wife's phones. It was all working perfectly. The unit eventually ran out of batteries. I left it for a while coz I couldn't find the tool to get the screws out again to get it off the wall so I could charge it. Eventually I found it, charged it, and reinstalled it. Getting it started again was a drama trying to get it to connect to the internet but eventually we got there. Now, this is where it gets weird. The Ring will now send motion alerts to my wife's phone but not mine. She cannot connect to the camera at all. She does not get an alert when someone actually rings the doorbell. On my phone, I get no notifications whatsoever, but I can connect to the camera, but only from work and only on my mobile data. I cannot connect when I'm at home, either on the home wi-fi of on my mobile data. Any thoughts? All help very appreciated. Ben