Ring Video Doorbell
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B
Rich notifications (Android) not working since today
hardwired-battery-video-doorbell
Rich notifications (Android) not working since today... Force stop, clear cache and app storage, restarted phone, disconnected/reconnected Ring (Ring 2).... Can see the notifications but NOT smart anymore (no snapshot). Anybody else? Was still working yesterday and app has been updated 5 days ago...
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05-08-2021 03:07:49
Responses (29)
J
I’ve had the same issue on iOS, I contacted Ring and they are investigating. When I called they weren’t aware of an issue. But from a Twitter chat about an hour ago they are now.
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05-08-2021 04:51:24
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B
Thanks for the post guys. Mine has been doing the same. Pretty frustrating to get a push notification with no preview pic
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05-08-2021 04:58:26
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J
On one other point my rear floodlight camera light is working okay with the rich notifications. It just seems to be the doorbells affected!!
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05-08-2021 05:24:14
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W
Having the same issue with the wired video doorbell. No rich images with the motion detection notifications today.
Uninstalled the app on both android phones, no difference (no surprise).
![RING_Screenshot_20210805-172238|230x500](upload://nmUTqPbgFgxzs2p8ql4PZPUnCYK.jpeg)
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05-08-2021 05:56:52
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Ste1
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05-08-2021 04:22:12
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