Ring Video Doorbell

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Rich notifications (Android) not working since today
hardwired-battery-video-doorbell

Rich notifications (Android) not working since today... Force stop, clear cache and app storage, restarted phone, disconnected/reconnected Ring (Ring 2).... Can see the notifications but NOT smart anymore (no snapshot). Anybody else? Was still working yesterday and app has been updated 5 days ago...

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05-08-2021 15:07:49

Responses (23)

  • E

    Does anyone know the cause of the outage? I've done chate twice with customer service and only get what seem like automated responses. I'm losing faith it is even bring worked on with the lack of any communication from ring.

    2

    10-08-2021 15:42:27

    • J

      My Ring doorbell is hardwired and the Rich Notification is not working too.

      3

      10-08-2021 17:03:49

      • K

        Mine been like it since Friday

        0

        10-08-2021 19:59:01

        • C

          Rich notifications has been down for a week now. Is there a ETA for a fix?

          1

          11-08-2021 12:49:06

          • J

            This shouldn't be hard to fix in a week. At least provide updates.

            3

            11-08-2021 15:39:03

              T

              Hey neighbors. You can subscribe to updates for this outage by visiting the link in the marked solution for this post. Once on the status page, click the Subscribe button. Thank you for your patience.

              0

              12-08-2021 20:34:51

              M

              I have subscribed but there are no updates. This has been down for a week now and still no update.

              4

              12-08-2021 20:55:36

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