Responses (11)

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  EB2

  I'm surprised there has been no communication and updates on if the problem has even been identified after 4 days like other issues will show. I would like to know if the problem has even been found as it has decreased the value of paying for a plan and owning devices greatly.

  7

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  09-08-2021 11:44:11

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• S

  SerialStorm

  Agreed, normally issues are quick to be resolved but seems they are leaving this one out of their repairs. An update would be nice for such a useful feature. And it is affecting solar devices too so you would think they wouldn’t be classified as “battery”.

  3

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  10-08-2021 02:16:21

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  D

  Dee21

  This is a pretty useless device to me w/o rich notifications. I'm going to cancel my service if this continues. It's been broken forever!

  0

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  17-08-2021 03:44:33

• O

  OMMBoy

  A quick search on Ring.com found this: [https://status.ring.com](https://status.ring.com) which shows an overview of all Ring.com system and service statuses (including the status of Rich Notifications).  You can also subscribe to receive Rich Notifications system status updates!

  2

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  11-08-2021 02:33:36

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  Phildakid06

  Thanks but I’ve already done that, it was the first thing I did before being prompted to join the ring community. There’s been no correspondence or updates about it being resolved at all.

  1

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  12-08-2021 01:56:45

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  EB2

  There has been no update in a week. Defeats the purpose.

  4

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  11-08-2021 02:36:07

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• A

  Alli

  Agreed. No communication at all from ring. And it’s been down since before aug 5 I believe !!!

  4

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  11-08-2021 02:58:24

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  Phildakid06

  Yes it’s definitely been down over a week, I know for a fact since August 4th.

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  12-08-2021 01:51:33

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  Phildakid06

  Yes it’s definitely been down over a week, I know for a fact since August 4th.

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  12-08-2021 01:51:33