Return items

I would like to return video door ell recently purchased, can you please send me a returns label (UK)

Hi there, @docandroid. You’ve reached the Ring Community, a public neighbor to neighbor forum. While there are neighbors and Community team members here to provide guidance, our support team does not monitor this platform. Thus, the best way to handle direct support related requests, such as returns, will be to reach out to our support team directly. Feel free to also check out our return policy.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.