I have had the camera for about a year. Motion Detection worked during the trial period. I recently resubscribed the device (and subscription is confirmed) so I can detect motion thru the window. This worked during the trial subscription.
The battery is recharged. I have adjusted every setting including turning motion detection on and off. It is definitely on and the sensitivity is high, but it is no detecting motion at all. Live view works fine and is seen as an event. I have turned the performance up to high. No help. Other than trying a full reset, I have no idea what to try. The network connection is always strong and stable.
Is there a known problem and solution to this issue?