Okay, so we had a storm, which knocked out the internet. my kids in their infinite wisdom hard reset the router, not realizing that it wasn’t the problem.
So… I thought I had put in the same information for the router password, but alas i did not.
note: the old, and new, passwords contain an exclamation mark (!). I Never had any issues setting up the old one with an exclamation mark. never had issues with the cameras choosing 2.4 or 5ghz router choice.
Anyway. every time i follow the instructions in the app, it says I can’t reconnect, because it’s blocked: "we recently blocked an attempt by another Ring customer to set up your Ring device named xyz, which is still currently linked to your ring account.
- The tips in the email are dumb. I did not give my device to someone, and didn’t move and leave it behind.
- I am the only user on my account. me, myself, and i.
- I tried deleting the camera, and starting over, with the same results.
So… how the F do i get the two cameras that i have back online?
I could theoretically put back in the old password, but then i’d have to update a crapton of other wireless devices, and I’m not quite to that level of frustration…yet.
Any help would be appreciated, thanks!