Requesting refund

I’d like to proceed to a refund. Spolight battery cam purchased through Home depot. Did not understand a monthly subscription was necessary to continue viewing recorded video after a free trial. Thought this function was a basic function and did not require a subscription. On top of that, not happy with the product.

Sorry to hear about this, @Vcamera! You’ve reached the Ring Community, which is a public neighbor to neighbor forum. As we value your privacy and security, any account specific or billing/ orders related inquiries are best handled with our support team.

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