Requesting older videos

My father in law died suddenly several months ago and used to visit with us regularly. My ring history only appears to go back 2 months (mid August as I’m writing this). I’m pretty sure ring must retain videos older than that for several years for security and enforcement, so I was wondering that since I’m the owner could I request an archive of older videos? I’d be very happy to pay for the service of course. Thank you!

Sorry for your loss, but Ring only saves 60 days worth of videos for subscribers.
Some older accounts have 180 days worth, but that doesn’t sound to be the case for you.

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