Ring Video Doorbell

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Replacement unit not sent

We have had issues for ‘Missed Ring , going off between 3 &6 am , This has now occurred up to 20 times at various hours of the night and day . We contacted Ring services and they will not send a replacement without us returning the existing doorbell unit which is 6months old . The service is poor and aftercare team do not get it , if I return the doorbell what do I use instead ???

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07-01-2020 15:42:34

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