I have lost a screw when replacing the battery pack. The design is very inconvenient and I have lost the screw. Can Ring send me replacement screw(s)? Please don’t refer me to buying a whole unnecessary kit. Can you send sent out of goodwill please?
Hi @user48821. The Ring Community is a public forum, and is not a direct line to support. For any replacement parts, you’ll want to get in touch with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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