Had to have ring replace my brand new Ring Video Doorbell 3 installed on 1/4/22 due to not charging the battery as being hardwired. Package arrived looking like it was completely mishandled along the way…
Hi @ButteRAT. I’m very sorry to see that! It is always our intention for your packages to arrive in good condition. I suggest following up with the mail service that delivered this package. If there are any issue you encounter, be sure to follow up with our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.