Replacement camera

Why am i waiting over 6 months for a replacement camera that stopped working in August. Every time i ask when stock will be in the date keeps moving back and not one manager will sort it out.
Spineless company tgat doesn’t care about customer service and the security of their property.

Hi @user35776. Since the Ring Community is a public forum, we’re not able to check on the status of your replacement or view any account information. I know you mentioned reaching out to our support team previously, but you’ll want to follow up with them again for any updates on your replacement order.