Replace Existing Ring Pro

I am going to replace my existing ring pro with another unit since the camera was damaged. What is the best way to do this the app? Obviously I don’t want to pay for another device, but replace the existing one I have registered.

Great question @jkami ! We recommend contacting our support team at 800-656-1918, as they can assist with this properly.

My old ring pro died ( lastest 3 years ) So I purchased a new one . Do I have to delete my old ring app and start all over again or do I just connect the wires and we are back running as normal?

So not tech savvy ?

You should just remove the device after you add the new one or you can get confused when you see that it has no connection

Make sure to save any important videos first @donnaleegilman !